Legal mention Le Tsuba Hôtel

TSUBA HOTEL – SAS ELYSEES ACACIAS

45 Acacias Street – 75017 Paris
RCS 790 998 561 R.C.S. PARIS
VAT Number: FR 14 790998561
Tel.: +33 (0)1 40 60 02 02 – Fax: +33 (0)1 40 60 42 50
The publication director is Mr. Stanislas WARGNY.

Email: welcome@tsubahotel.com

Photo Credits:

Photos and Styling: Christophe Bielsa & Nathalie Julio – www.julioandco.com

Paris Photos: View over Paris, Neuilly, and La Défense business district in France © PlanetEarthPictures fotolia.com / Paris © lapas77 – fotolia.com / Grand magasin © instantvise – fotolia.com / Eglise du sacré coeur à Paris, France © Marine26 – fotolia.com / Notre Dame cathedral, Paris France © neirfy – fotolia.com / D’Orsay Museum (former Gare Orsay) is a museum in Paris, France © dbrnjhrj – fotolia.com / Champs Elysées, Paris © krasnevsky – fotolia.com

DISPUTES

These website terms are governed by French laws, and any disputes arising from their interpretation or execution will be exclusively within the jurisdiction of the courts where the company’s registered office is located. The reference language for the resolution of any disputes is French.

The Tsuba Hotel also informs the Client of the existence of a European Online Dispute Resolution platform (“ODR”), which they can use. The Client can access it through the following link: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=FR

TELEPHONE SOLICITATION OPPOSITION LIST

In accordance with Article L.223-2 of the Consumer Code, a consumer who does not wish to be subject to telephone commercial prospecting can freely register on a telephone solicitation opposition list. This list is accessible through the following website: http://www.bloctel.gouv.fr

CANCELLATION OR MODIFICATION OF SERVICE RESERVATION

For Accommodation Services (reservation of rooms within an establishment or other types of accommodations), the Client is reminded that they do not have the right of withdrawal provided for in Article L. 221-18 of the Consumer Code. This is in accordance with Article L. 221-28 paragraph 12 of the Consumer Code, which excludes this right for contracts involving accommodation services that must be provided on a specific date or during a specific period.

For each Service reservation, the cancellation policy specifies the terms of cancellation and/or modification of the reservation. The modification of the reservation for a Service can be made directly with the Establishment, whose contact details, including telephone, are provided in the reservation confirmation sent by email.

The Client must vacate the room in the Establishment by the time indicated by the Establishment. Otherwise, an additional night will be charged.

CONSUMER MEDIATOR

In accordance with Article L. 612-1 of the French Consumer Code, the consumer, subject to Article L. 612-2 of the Consumer Code, has the option to submit a request for an amicable resolution through mediation, within a period of less than one year from their written complaint to the professional. LE TSUBA HOTEL has designated the Consumer Mediation Center of Justice Conciliators (CM2C) as the consumer mediation entity, through a
registered membership. To contact the mediator, the consumer must submit their request:

Either by writing to: CM2C – 49 Rue de Ponthieu 75008 Paris
Or by email to: cm2c@cm2c.net
Or by filling out the online form on the website https://www.cm2c.net/

Regardless of the method used, the request must contain:

The applicant’s postal, telephone, and email contact details,
The name, address, and registration number with Sas Médiation Solution of the concerned professional,
A brief description of the facts,
A copy of the prior complaint,
All documents necessary to process the request (order form, invoice, proof of payment, etc.).